Job Description
Job Description
Job Description
About ServiceMaster TRS: Total Restoration Services
ServiceMaster TRS is a premier provider of disaster restoration services, specializing in water and fire damage restoration for residential and commercial clients. We are driven by our commitment to restoring peace of mind and exceeding customer expectations. Our team of dedicated professionals is passionate about delivering exceptional service and creating a positive impact in the communities we serve.
Locations: - Arkansas (AR)
- Connecticut (CT)
- Florida (FL)
- Georgia (GA)
- Massachusetts (MA)
- New York (NY)
- North Carolina (NC)
- Rhode Island (RI)
- Tennessee (TN)
- Texas (TX)
Position Overview As an Estimator with ServiceMaster TRS, you will play a crucial role in our mission to help clients rebuild and recover after disasters. You will be responsible for accurately assessing restoration needs, creating precise estimates, and ensuring compliance with industry and insurance program standards. You will work closely with branch teams, technicians, and insurance adjusters to advocate for fair compensation, provide timely and reliable estimates, and contribute to the success of restoration projects.
This is a remote position offering the opportunity to work in a collaborative, supportive environment while helping communities recover from the unexpected.
Key Responsibilities - Accurate Estimating and Program Compliance
- Develop detailed estimates using Xactimate, Symbility, and other industry software.
- Ensure all estimates align with insurance program guidelines and Service Level Agreements.
- Partner with branch personnel to gather on-site details and supporting documentation.
- Advocate for fair compensation through effective negotiations with adjusters and auditors.
- Submit complete and accurate estimates within 24 hours of job completion.
- Project Oversight and Documentation
- Monitor assigned jobs from initiation to invoicing to ensure adherence to guidelines.
- Maintain organized records of estimates, approvals, communications, and job statuses.
- Validate estimates for accuracy and compliance, ensuring profitable margins.
- Training and Continuous Improvement
- Conduct training for branch personnel on estimating procedures and compliance standards.
- Stay updated on industry trends, competitive pricing, and program changes.
- Identify opportunities to improve estimating processes for greater efficiency and accuracy.
- Client and Stakeholder Communication
- Represent ServiceMaster TRS with professionalism in all interactions.
- Communicate regularly with clients, adjusters, auditors, and vendors.
- Resolve estimate disputes with adjusters or clients using problem-solving and negotiation skills.
- Administrative Support and Collaboration
- Accurately log work time and ensure compliance with company policies.
- Utilize field staff documentation (e.g., photos, drying data, job notes) to develop estimates.
- Create supplemental estimates as project scope or client needs change.
Qualifications - Education & Certifications: Bachelors degree preferred; IICRC certifications (WRT, FSRT, ASD) a plus.
- Experience: 2+ years in disaster restoration, with expertise in residential and commercial estimating preferred.
- Technical Skills: Proficiency in Xactimate, Microsoft Office Suite (Word, Excel, Outlook), MICA mobility, and related tools.
- Other Requirements: Strong organizational, analytical, and negotiation skills.
- Ability to pass a pre-employment drug test and background check.
Why ServiceMaster TRS?- Work with a leader in disaster restoration services.
- Contribute to meaningful projects that help clients recover from unexpected events.
- Enjoy a remote work environment with opportunities for training and professional growth.
- Join a team that values collaboration, excellence, and making a positive impact.
Physical Demands and Work Setting This is primarily a desk-based role requiring prolonged periods of sitting, repetitive motions, and close visual acuity for reviewing documents and using computers. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.
Ready to Apply?
If youre ready to put your skills to work and continue making an impact in disaster restoration, apply now to join the ServiceMaster team. We look forward to welcoming you!
Apply today to become part of a team thats dedicated to restoring more than just buildings. At ServiceMaster TRS, youll find a career thats as rewarding as it is challenging.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to The ServiceMaster Company, LLC.
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