Job Description

HVAC Service Sales Development Rep at Johnson Controls summary:

The HVAC Service Sales Development Representative is responsible for building profitable service relationships with new customers and selling renewable maintenance agreements. This role focuses on understanding customer needs, proposing tailored solutions, and maintaining strong ties with clients, while leveraging knowledge of HVAC systems and technical sales methodologies. The position requires strong sales skills, attention to detail, and the ability to work collaboratively within a local branch team to drive growth in the HVAC service business.

Be part of the future!

We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people – you bring your talent, and we’ll give you the space and opportunities to grow and succeed. We are committed to make a difference.

What we offer:

• Competitive Starting Pay

• Paid Training

• Tuition reimbursement

• Global Advancement Opportunities

• Company Vehicle (as applicable)

• Referral Bonuses

• Comprehensive Benefit

• Medical/Dental/Vision insurance

• Health Savings Account (HSA)

• Life Insurance

• 401(k) savings plan with company match

• Short-Term and Long-Term Disability

• Employee Assistance Program

• Wellness Program

• And More!

What you will do  

The HVAC Service Sales Rep is critical to the overall growth and profitability of the HVAC Service business! The chosen candidate will be responsible for initiating, establishing, and building profitable service relationships between new customers and JCI.  Focus on selling renewable maintenance agreements as the key building block for establishing these relationships.  The salesperson will work within an assigned geographic territory, working as part of a local branch office and teaming with sales and operations professionals within the branch.  Uses sales tools to plan and document sales progress as well as increase business opportunity in current accounts.  Expected to obtain and close business on a monthly basis.   

 
How you will do it   

Follows a disciplined and professional process to identify, target and qualify prospective new customers; takes advantage of market conditions and networks effectively to uncover new leads and contacts.  

Contacts prospective customers and schedules appointments. Builds a referral network to identify new customers. 

Conducts sales calls designed to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation and control system equipment. 

Develops a sense of urgency to resolve needs and positions Johnson Controls as the supplier of choice. Proposes solutions to prospective customers needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarbonization. Understands the customer's business and speaks their language. 

Reviews and finalizes proposals with prospects and secures their commitment to the Johnson Controls solution. 

Conducts customer kick-off meetings, resolves customer issues, creates pull-through opportunities, maintains service agreements, extends service agreements and supports the collections process. 

Keeps management informed of progress and account status using the Johnson Controls Salesforce.com tool and other means.  Knows when to call for assistance from management to keep the sales process moving. 

Develops and implements territory marketing plans consistent with the Johnson Controls Building Solutions business strategy.  Attends and presents at trade shows.  Participates in professional organizations. 

Represents Johnson Controls professionally by conducting business according to the highest standards of quality, pride, integrity, and performance. 

What we look for  

 
Required:  

• 2-3 previous progressive sales roles  

Preferred: 

• Aptitude for technical knowledge with high level of attention to detail  

• Enviable presentation skills complete with the ability to captivate in both individual and group communications.  

• Selling of "service" and intangibles  

• Exposure to sales methodologies, standards, and disciplines.  

• Bonus Qualifications  

• Knowledge of Building HVAC Systems  

• Knowledge and experience in SalesForce.com  

• Post-secondary education 

Salary Range: HIRING SALARY RANGE: $40,000-$52,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Sales Incentive Plan that will take into account project, quarterly, and annual margin. This position includes a competitive benefits package. For details, please visit the Employee Benefits tab on our main careers page at careers

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Keywords:

HVAC sales, service sales, customer relationships, renewable maintenance agreements, HVAC systems, sales strategies, technical sales, territory marketing, business growth, Johnson Controls

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