Job Description

Job Description

Job Description

Closing Date: January 31, 2025 at 4:00 PM

Pay Range: $9.50 per hour plus tips

This position is responsible for providing a memorable experience for Bingo guests while protecting the assets, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilities:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Prior to each Bingo session, completes a pre-session check of Bingo equipment including Bingo machinery, number boards, Bingo verifier, printer, Bingo balls, T.V. monitors, sound system, and microphones, while ensuring that all items are operational.
• Responsible for controlling the bingo program time by calling game ball numbers at a speed with which customers are able to mark their bingo cards accurately.
• Announces bingo ball numbers and verifies them via computer.
• Verifies and validates all bingo winners by entering bingo card serial numbers into the bingo verifier, and announces valid bingo and payout.
• Protects the integrity of bingo and operation of all bingo gamed, in all ways possible.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned.

• High School Diploma or equivalent preferred.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilities.

Important Notes

As a condition of employment, all new hires must pass the following:

Pre-employment Alcohol/Drug Test. This drug test includes the normal seven-panel test, but excludes marijuana for non-safety sensitive positions.

Background check. Applicants who have felonies, warrants, outstanding tickets, shoplifting or theft convictions will be ineligible for employment.

Job Tags

Similar Jobs